Membership Manager

 

Location: Remote / Centerville, IA

About Us

At Keep On Looping, we’re bringing the nostalgic joy of potholder weaving to modern makers. With our vibrant loops, curated patterns, and joyful subscription boxes, we’ve built a creative community that celebrates craft, connection, and color. Now we’re looking for someone to help us grow, engage, and support that community even more!

Role Summary

This is a community-minded, detail-oriented role where you’ll oversee the Keep On Looping membership experience — from promoting it online to managing logistics behind the scenes. You’ll help create and deliver engaging content, support our members, track performance, and brainstorm ways to make the membership even more exciting and valuable. If you love fiber arts and love connecting with other crafters, this could be your dream job!

What You’ll Do

📣 Promote the Membership

  • Share updates and perks through email, social media, and product pages

  • Collaborate with our marketing team to drive signups and engagement

  • Help recruit influencers and collaborators

🧵 Engage the Community

  • Respond to member questions and comments

  • Cheer on and celebrate member creations

  • Host occasional lives, giveaways, or fun group challenges

🗂️ Manage Behind the Scenes

  • Oversee pattern distribution and digital file delivery

  • Track growth and engagement metrics

  • Maintain updated member records and tags

  • Collaborate on membership perks, themes, and calendar planning

📦 Support Fulfillment & Supplies

  • Coordinate supplies needed for member-only perks

  • Work with the team on planning and timing of box shipments

  • Help organize (or assist with) kit prep when needed

🧠 Contribute Ideas & Strategy

  • Help shape future themes, perks, and content

  • Look for ways to improve the member experience

  • Be the friendly voice and familiar face our members love to see

What Makes You a Great Fit

✅ Genuinely excited to support and grow a maker community
✅ Organized, communicative, and self-motivated
✅ Comfortable with basic tech tools (email marketing, Facebook groups, Google Drive, Shopify, etc.)
✅ A natural problem-solver who doesn’t mind learning new tools
✅ Passionate about crafting — especially fiber arts like weaving, embroidery, or felting — is a big plus!
✅ Enjoys working as part of a small, creative team

Perks

  • Bi-Monthly pay

  • Flexible hours

  • Free supplies for crafting and content

  • Creative freedom and room to grow with us

  • The joy of working with a kind, passionate, and craft-loving community

How to Apply

Email [email protected] with subject line:
“Keep On Looping Membership Manager”

Include:
🧶 A short note about why this role excites you
📸 Any links or screenshots of fiber arts projects or community work you've done (optional but encouraged!)
📍 Let us know where you're based